1 Culverland Road
Exeter
EX4 6JH

Tel: 01392 218044
Fax: 01392 217068

Floating support Services

Exeter– Grapevine & FSIH – Exeter and East Devon,

The Grapevine provides housing with support to pregnant women and lone parents with children up to the age of 8 years old.

The accommodation based in Exeter consists of a total of10 fully furnished bedrooms, which are split in to two three-bed shared flats and two two-bed shared houses. All families receive one-to-one support from their linkworker, and work towards an individual support plan with the overall aim to move them into their own independent accommodation...

The Family Support in Housing service provides support to lone parents and families with children up to the age 16 years old and still in full time education across Exeter and East Devon.

Family Support In Housing or FSIH is a homeless prevention service working with families in their own homes but who may be at risk of losing their accommodation. The Staff  team work with families on a one-to-one basis, supporting them to address their accommodation issues, with the aim of preventing them losing their accommodation, integrate them in to the communities they live and enabling them to live independently on a long term basis.

Support and Support Team-  The Project delivers approximately 2 hours of support per client per week through a staff team consisting of a Project Manager, a Deputy Project Manager, Housing Admin Officer and 5 part-time Project Workers who work Monday—Friday but this will always be flexible based on client need. All Service users have access to an emergency telephone number for advice out-of-hours.

The Grapevine Centre and FSIH are seen as short term support services for low-medium risk families which can last for up to 2 years.

Project History

The Grapevine Centre has provided accommodation and support to families for over 10 years and has long-standing relationships with the local housing department, Social Services department and health centre’s. FSIH is a more recent service, which started in 2003 along with the introduction of supporting people contracts and covers East Devon as well as Exeter.

Both services have been through a restructure in 2011 due to a reduction in grant funding from local government and this has meant that the services are now supported by one team in a floating support structured way.

Our Referral Process

For both Grapevine and FSIH, the age criteria for the use of services, they must be over 16 years. The Grapevine Centre can house both female and male single parents and their children, and in exceptional circumstances will accept a couple into the project. The FSIH project can work with any family and circumstance.

Initial referrals for both services should be made by phone to our office (details above) and can be made by any agency, individual or self referral. Once a referral has been made an application form together with other relevant information is sent to the referrer or applicant for completion or the information is passed straight to the staff team and they will contact the family directly to arrange an initial visit.

All about Exeter - East Devon Floating Support Services